This page brings together frequently asked questions about our products and services, organized by category. If you can’t find what you’re looking for, please contact us via our contact form.
ZedView
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Which operating systems are supported?
Windows 10/11 (64-bit) is supported. Please check the “Specifications” section on each product page for detailed system requirements.
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Is a free trial available?
Yes, we offer a trial service. Please feel free to contact us via our inquiry form.
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Is operational training available?
We offer both on-site and online training at the time of installation. Please contact our support desk for details.
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What support is available in case of a malfunction?
Our dedicated support desk is available on weekdays from 9:00 to 17:30. Remote support is also available.
ZedHip
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What CT data formats are supported?
CT data compliant with DICOM 3.0 is supported. We recommend scanning with a slice thickness of 1 mm or less.
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Are implant manufacturer templates added regularly?
We are progressively adding templates from major domestic manufacturers. If there is a manufacturer you would like added, please contact our support desk.
ZedKnee
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Can it be used together with third-party osteotomy guides?
Planning data created with ZedKnee / ZedOsteotomy can be exported in the design data formats used by major osteotomy guides. Please contact us for details.
ZedSpine
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What can be evaluated besides the screw insertion path?
The software also supports measurement of vertebral body bone density distribution and pedicle diameter.
ZedShoulder
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Can it handle cases with glenoid bone loss?
It supports classification and evaluation of bone loss patterns, as well as suggested implant placement angles accordingly.